Reference

99exh ki Privacy Policy

This page explains what we collect when you open an account, how we use it for login checks, wallet actions and support replies, and when any sharing depends…

Account dataCookiesRequest changesLocal law

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When Local Law Applies

99exh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We keep your data tied to clear purposes: account setup, security checks, payment handling, support replies and records that local law may require. That can include your name, contact details, device data, cookie signals, login history and payment references from UPI, Paytm or PhonePe. We do

1
not keep records just because they exist; we keep them only for the period needed for the task, dispute handling or legal duty. Where we work with service providers, they receive only the data needed to complete that task and must handle it under our instructions.
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If you ask for access, correction or deletion, we first confirm the request against your account and then act where local law permits. When access or eligibility depends on where you are, it depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US HERE

Ways to Reach Us

If you want a copy of your records, need a correction or have a question about a consent choice, reach us through chat, email or the account form.

Email request Send the message from the email linked to your account and explain the change, copy request or deletion ask in plain words. We use that match to confirm who is writing before any file is touched.

Live chat Use chat inside the account area for a quicker start. The agent can log your privacy request, explain the checks we need and pass it to the right team.

Account form The account form is useful for data access, correction and cookie questions. Add the date, field name or record type, because clear details help us trace the file and answer faster.

STORAGE AND ACCESS

How We Handle Data

This policy sits behind our day-to-day checks: we keep collection narrow, limit cookie use, lock account changes behind verification and hold records only for as long as the task or local law…

Collection

We collect only the details needed to set up the account, move wallet actions along and reply to your messages. That usually means contact details, login records, device signals and payment references from UPI, Paytm or PhonePe.

Cookies

Cookies help the page remember your session, keep sign-in stable and flag unusual activity. They do not give us more than the browser allows, and you can change cookie settings at any time in your device.

Account security

We ask for a fresh check before we change sensitive details, so a stranger cannot alter your privacy settings or contact data. That check may use an email reply, chat confirmation or another method tied to the account.

Retention

Records stay only for the period needed to run the account, answer disputes or meet legal duties. When that period ends, we delete the file or de-link it from direct account use where the process allows.

Requests

If you want access, correction or deletion, send the request from the contact linked to the account and tell us exactly what you need. We will tell you what can move ahead under local law.

Contact

For privacy questions, use chat, email or the account form and mention the record, date or field you want checked. Clear details help us find the right log and respond without delay.

Privacy Policy Questions for You

These answers cover common privacy questions about data use, access and change requests. If your case is unusual, send it through the support paths below and we will look at the exact record, the relevant retention period and the local law that applies to your account. We will answer in plain English and keep the request tied to the account that sent it, so you can see the next step before anything moves.

We collect account details, login records, device signals, cookie traces and payment references that help us run the account and handle support. We keep the list as small as possible and do not add extra fields without a clear reason.

Cookies help us remember your session, keep the page stable and spot unusual activity. You can clear them in your browser, but some account actions may need them to work as expected.

Yes. Send the request from the contact linked to your account, and we will confirm identity before sharing what we can under local law. Some records may stay on file for legal or security reasons.

Yes. Tell us which field needs a change and send any proof we ask for. We will update the record when the account match is clear and the request is allowed in your location.

You can ask, and we will check whether the record can be removed or must stay for legal, tax or security reasons. Where deletion is allowed, we handle it after the account check.

We keep data only for the time needed to run the account, answer disputes or meet local retention duties. After that, we remove it or de-link it from direct account use.

Use chat, email or the account form and mention the exact change, copy request or concern. Clear details help us find the record faster and respond with the right next step.

99exh ki Privacy Policy

Ways to Reach Us

How We Handle Data

Collection

Cookies

Account security

Retention

Requests

Contact

Privacy Policy Questions for You

01 What data do you collect?

02 Why do you use cookies?

03 Can I ask for a copy of my data?

04 Can I correct wrong details?

05 Can I ask for deletion?

06 How long do you keep records?

07 Who should I contact about privacy?

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